Jess felt some discomfort in his back which made it difficult for him to maintain hearing.
Give claims of value?
Jess was an officer in the military. Everyone admired him for his erect posture.
Give claims of policy?
Seeing a doctor he was diagnosed to have a pinched nerve or herniated disc. The doctor explained that there are three treatment for his back:back surgery, chiropractic treatment or exercise/postural/message restraining.