Sagot :
Answer:
Some Ways to Resolve Conflicts
Talk directly
Assuming that there is no threat of physical violence, talk directly to the person with whom you have the problem. Direct conversation is much more effective than sending a letter, banging on the wall, throwing a rock or complaining to everyone else.
Choose a good time
Plan ahead and allow yourselves enough time for a thorough discussion. Don't start talking about the conflict just as the other person is leaving to make dinner, for example. Try to talk in a quiet place where you can both be comfortable and undisturbed for as long as the discussion takes.
Plan ahead
Think about what you want to say ahead of time. Explain what the problem is and how it affects you.
Don't blame or name-call
Antagonizing the other person only makes it harder for him or her to hear you and understand your concerns. Don't blame the other person for everything or begin the conversation with your opinion of what should be done.
Give information
Don't interpret the other person's behavior. "You are blocking my driveway on purpose just to make me mad!" Instead, give information about your own feelings: "When your car blocks my driveway, I get angry because I can't get to work on time."
Listen
Give the other person a chance to tell his or her side of the conflict completely. Relax and listen; try to learn how the other person feels.