MODULE 6
Put a check (1) whether the given idea is TIPS ON GIVING DIRECTIONS or TIPS ON TAKING
DIRECTIONS AND FULFILING TASKS
TIPS ON
GIVING
DIRECTIONS
TIPS IN
TAKING
DIRECTIONS
AND
FULFILING
TASKS
1. PROVIDE CONTEXT AND BE SPECIFIC
2. ACTIVELY LISTEN
3. ASK POLITELY RATHER THAN BARKING ORDERS
TAKE NOTES INSTEAD OF TRYING TO REMEMBER
EVERYTHING
5. OFFER THE OTHER PERSON THE OPPORTUNITY TO ASK
QUESTIONS
6. RESPOND WITH A GOOD ATTITUDE
7. RESIST ANY URGE TO MICROMANAGE
8. BEFORE STARTING THE TASK MAKE A CHECKLIST​